ORDER PROCESSING:
Please allow 2-7 business days to process your order (custom orders can take up to 7 days, in stock items are shipped within 2 days). Expect an email within 2-7 days to let you know your order is on the way!
When your order is ready for delivery, you will receive an email with real-time tracking information.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee of 20%.
LOST/STOLEN PACKAGES
Bella Ornamenti is not responsible for lost or stolen packages. If your tracking
information states that your package was delivered to your address and you have not received it,
please report to the local authorities.
SHIPPING INSURANCE
Shipping Insurance through USPS is available for $5 at checkout. Insurance covers the actual value of mail contents. If lost/damaged, a claim can be submitted through the USPS Website at https://www.usps.com/help/claims.htm
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING:
We offer international shipping
Shipping charges for your order will be calculated and displayed at checkout.
REFUNDS, RETURNS AND EXCHANGES
Visit our Return Policy Page
ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email - admin@shopbellaornamenti.com