Return Policy

  • Custom and Personalized items can not be returned.
  • All jewelry pieces are covered by a lifetime repair/replace guarantee. (See below)
  • All returns must be in same condition (new, not worn) or a 15% restocking fee will be charged.
  • Returns up to 14 days after receipt of item(s) are accepted.
  • Email for directions on initiating your return.
  • Shipping (if charged) is not refunded. Customer is responsible for return shipping costs.

Has your jewelry broken?

We will repair your piece for free if broken through normal use or defect in creation. If we can not repair your piece, we will replace with a similar item at no additional charge.

Bella Ornamenti Repair/Replace Guarantee

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